SHIPPING & RETURNS
Shipping Policy
​
At Soap Love Hawaii, we aim to process and ship your orders as quickly as possible. Here are some key details about our shipping process:
​
-
Processing Time: Orders are typically processed within 1-3 business days and Shipped out 5-7 Business Days.
-
Shipping Methods: We ship USPS Flat Rate and First Class Mail. Shipping times and costs will be calculated at checkout based on your location and the selected shipping method.
-
Tracking: Once your order has shipped, you will receive a tracking number via email to monitor your package's progress.
-
Delays: While we strive to ensure timely delivery, please be aware that unexpected delays can occur due to factors beyond our control, such as weather conditions or carrier issues.
​
If you have any questions or concerns about your order, please don't hesitate to contact us. We're here to help!
​
Return & Exchange Policy
​
Due to the nature of our products, we cannot accept returns once they have left our workshop. However, your satisfaction with Soap Love Hawaii is our priority. If you are not completely happy with your purchase, please contact us promptly so we can assist you.